FAQs

Yes, we do provide the warranty claim of the compressor or heater element of electrical equipment for 1 year. You may read through our warranty claim from this link : Warranty Claim 

We do not provide warranty claim for the gas equipment, but upon receiving the product, you may check through it, if there is having any problem with your product, you may contact us within 10 days upon delivery.

You can either Whatsapp us through our Contacts page or fill in the Repair & Maintenance Service  form.

Sure. You may Whatsapp this phone number (012-428 5771) by sending the photo(s) of the kitchen equipments that you are willing to trade to us. Please note that home uses items are not accepted.

Yes, you may Whatsapp us or walk in our shop to discuss with our professional salesperson. In the meanwhile, you may need to provide us with the accurate space dimension and the specific kitchen equipments that you are willing to have in your kitchen.

We will consider your item’s dimension, weight and receiver address first before we choose the most suitable delivery method for you.